How to reach us
Pick the right channel for your needs.
Not sure where to start? Use the guide below to find the fastest route to the answer you need.
Talk to Sales
Pricing questions, demo requests, plan comparisons, or anything about getting started with JustKonnect. Our sales team is made up of people who understand charity bingo hall operations — not generic software salespeople.
Request a DemoPlatform Support
Already using JustKonnect and need help with a feature, setup, or account question? Submit a support request, and our team will get back to you with clear, direct guidance.
Submit a Support RequestGeneral Inquiry
Not sure where your question fits? Use the contact form below. We will route it to the right person and respond within one business day.
Use the form belowSend us a message
Fill in the form and we will take it from there.
Use this form for sales inquiries, demo requests, general questions, or support. Select the inquiry type so we route your message to the right team immediately.
What happens next
No automated runaround. A real person responds.
Here is exactly what happens after you contact JustKonnect — depending on your inquiry type:
If you selected Sales or Demo Request:
01 You will hear from us within one business day
A member of the JustKonnect sales team will reach out to confirm your details, answer any initial questions, and schedule your demo at a time that works for you.
02 Three-minute demo walkthrough
We will show you JustKonnect running inside a real bingo hall — compliance logs, SMS campaigns, loyalty rewards, and missed-call texting working together. No slides, no generic pitch.
03 Custom quote based on your hall
After the demo, we will give you an accurate pricing quote based on your player list size, SMS volume needs, and number of locations. No pressure, no obligation.
If you selected Platform Support:
01 Ticket confirmed within the hour
Your request is logged immediately and assigned to a support team member with direct knowledge of the platform.
02 Direct response — same or next business day
You will receive a clear, specific answer to your question. We do not send generic help articles unless they are exactly what you need.
Trusted by charity bingo halls
14+
Charity Organizations
97%
SMS Delivery Rate
1 Business Day
Response — Guaranteed
Ready to see JustKonnect in action?
Skip the form and go straight to the demo. Three minutes. A real bingo hall. No slides.
