See when a regular player's attendance changes
A last visit date gives staff a useful starting point for follow-up. Compare it with the player's usual attendance pattern before deciding whether a reminder is appropriate.
Review recency
Check the most recent recorded visit when looking into a player's activity.
Use the player's normal pattern
A weekly regular and an occasional visitor need different follow-up timing.
Make contact relevant
Use the context in the player record to plan a suitable invitation or service follow-up.
A practical workflow for your hall
- Choose the group of players you want to review.
- Compare last visit dates with their normal attendance.
- Plan a relevant follow-up and check whether the players return.
The Konnected App transformed our bingo hall! Rewards are easy to set up, players love SMS updates, and the analytics give us valuable insights. Attendance and satisfaction have soared!
